Frequently Asked Questions

What is MyPlanetGuides Deals?

My planet guide’s vouchers are your ticket towards the best deals on offer within your city.

How do I get started?

Browse through the offers displayed online and select your preference by clicking the ‘Buy Now’ button. Spread the word to friends and family to increase your credit you receive. If successful, you shall receive an email with your voucher enclosed. Print this voucher and go out, enjoy!

What happens if the deal minimum number of purchasers is not met?

Unfortunately if this is the case the deal will be cancelled and no money will be taken from your account. 

How long is the deal valid for?

Refer to the fine print for expiration date (maximum 30 days)

Now that I have received my coupon, what next?

First print out the coupon that was enclosed within the email sent out to you. Then read the redemption instructions and follow through as explained.

Can I buy a myplanetguides voucher as a gift for someone else?

Yes. This is possible as we have spoken with all our businesses and there is a gift option available.

Are we safe?

All your details will be kept confidential and not passed on to anyone else (including third party individuals). The method of transferring funds is via PayPal the safest way to pay online. If any complications occur your money will be returned back to you.