Privacy Policy

My planet guides is a marketing, advertising and promotions company in London. With a worldwide presence. We predominantly work in exhibitions and are media partners at some of the most prestigious events in Europe, the Middle East and Asia. My UAE guide is one website that is affiliated with My Planet Guides.

This privacy policy sets out how myUAEguide uses and protects any information that you give myUAEguide when you use this website.

MyUAEguide is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

MyUAEguide may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 10th of June 2011.

Our Policy explains what information we collect on the Website, how it is utilised and shared, as well as how such information is maintained. By using this website, you signify your acceptance of this Policy. If you do not agree to comply with the terms of this Policy, you should not use this site. Please note that this Policy applies only with respect to the information collected on the Website and not any information collected or obtained through other sources.

Our Policy ensure that any information provided by yourself is kept private and secure. To reassure you, we provide a detailed explanation of how the information you have provided is used or alternatively, not used. Sensitive information will not be obtained without your explicit consent. All information that we hold will be accurate and up to date. If you would like to check the information that we hold about you, don’t hesitate to contact us. If you find any inaccuracies, we will delete or correct it promptly.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Emails

Please note that we may email you for the following purposes:
- as part of the Service. For example, we send (or may send) emails to you in some of the following example circumstances:
- after Registration, notifying you of your account details;
- as reminder emails about the services we offer (particularly if you have not used them yet or not used them for a while);
- to send you information or Vouchers which you have asked for;
- as a newsletter;
- as promotional emails; and
- to offer related services to you from MyPlanetGuides

Customer Service